Cancellation Policy

How to cancel Cable TV, Broadband, or IPTV service with Stampede Cables.

Last updated: July 2026

1. How to Cancel

To cancel your Stampede Cables subscription, contact your local office by phone or WhatsApp at least 7 days before your next billing date, or email info@stampedecables.com.

2. Notice Period

A minimum of 7 calendar days' notice is required for cancellation. Cancellations requested with less than 7 days' notice may be processed in the following billing cycle.

3. Equipment Return

Upon cancellation, all equipment provided by Stampede Cables (set-top boxes, routers, ONT devices) must be returned within 14 days in good working condition. Failure to return equipment may result in a replacement charge.

4. Billing After Cancellation

Your service will remain active until the end of the current paid period. After cancellation is processed, access to all services including IPTV and OTT bundles will be discontinued. Any pro-rated refunds are handled per our Refund Policy.

5. Reconnection

If you wish to re-activate your service after cancellation, standard installation and plan fees apply. Previous plan pricing is not guaranteed upon re-activation.

6. Contact Us

Cancellation questions can be sent to info@stampedecables.com.