Privacy Policy

How Stampede Cables collects, uses, and protects your information.

Last updated: July 2026

1. Information We Collect

Stampede Cables collects information you provide directly to us, such as when you sign up for a service, contact us for support, or fill out a form on our website. This includes your name, phone number, email address, service area, and account/billing details.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your inquiries.

3. WhatsApp & AI Support Bot

Our WhatsApp Support Bot uses an AI assistant to answer billing and account questions instantly. Messages you send to the bot may be processed by our WhatsApp Business/AI platform provider in order to look up your account and respond to you. If the bot cannot resolve your query, it hands you off to a member of our team.

4. Payment Information

Bill payments made through our Pay Bill page are processed by Razorpay; Stampede Cables does not store your card or UPI details.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website and servicing you — such as Razorpay for payment processing and our WhatsApp/AI support provider — so long as those parties agree to keep this information confidential.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.

8. Cookies

Our website does not use tracking or advertising cookies. Standard web server logs may be kept for security and diagnostic purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@stampedecables.com or WhatsApp/call your local office (see Contact Us).